MANAGED IT SERVICES

We’re here to provide the best managed IT support for your small to medium business, with plans tailored to your needs.
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Quality, Friendly Support

Virtuosys is the preferred partner for managed IT support services in Perth. We provide more than just “turn it off and turn it back on again”, as we want to work with you to help your business succeed.

IT SUPPORT

We have a number of plans tailored to your needs for the level of service and support you need. We can also provide 24×7 support for any IT problems that arise day or night.

LONG TERM MAINTENANCE

Not only can we help you implement new projects involving cloud migrations, cybersecurity, and backups. We can help support these systems over the long term so you never have to worry.

Plans to suit your business

Bronze

When it’s broken and you just want it fixed, our bronze service is the ideal Pay-As-You-Go solution. Suited to small business that prefer some assistance in the event that any technology issues should arise. The bronze plan is a quick and easy, done service. A support specialist will schedule a visit, quote the work involved, and on your acceptance lodge a request, carry out the work and settle your account upon completion. Our seamless process takes out any guess work related to service fees and charges.

Silver

The silver plan is our entry-level managed serviced plan, tailored to clients that need a more hands-on approach and overall IT management. This is primarily targeted at the metro small-to-medium businesses, ranging from 5 to 50-staff maximum. Support includes both capped remote IT support and optional onsite servicing, along with a range of additions that are custom to your business. This is then conveniently added to your account along with any other charges and billed on our agreed terms.

Gold

The gold plan is our premium IT service and comes with the same great advantages of the silver plan. It is a suitable cost-effective IT solution for any sized business that is looking for the Virtual CIO experience at a fixed-fee IT service. Clients must meet our minimum requirements to be accepted. Once approved you’ll receive a new level of IT support that just keeps getting better. The Gold package is modular and consists of a number of benefits to meet individual business needs, and comes with VIP status.