What We Do.
A CUSTOMER SERVICE COMPANY THAT FIXES COMPUTERS.
IT with Personality
We don’t just repair computers for local business. Our strength is our ability to connect, build and maintain relationships with our customers. The Virtuosys IT team is always striving to go that one step further to make a difference, places our competitors wouldn’t dare or even bother to go.
24x7 Managed IT Support
We are available around the clock, 24 hours a day, 7 days a week, everyday of the year. Standing by and ready to help with after hours remote and onsite technical support should that critical disaster arise. While some say they’re on-call, we will actually respond to your phone call and do the work.
People Over Profits
Our values are what keeps us grounded and honest, making sure that we always provide the best service. We will always suggest the most suitable product/s based on your budget, rather than confusing you with geek speak and trying to sell you over-complicated technology.
Excelling in Service
We pride ourselves on our customer service, and got into the game to provide exceptional customer service as a priority, due to the lack there of within the information technology industry. We believe there is a whole lot more to Business IT Support than just clicking buttons or fixing computers.
Improving Your Business
Can you do IT cheaper?
We’re not in the business of cutting corners to save a few dollars. Our aim is to improve your daily IT workflow and infrastructure; in-turn improving staff morale, which will then lead to increased staff productivity. If you want it done cheaper, there are countless IT guys willing to reduce quality of service to lower your IT fees.
Who We Are.
Integrity | Reliability | Simplicity
Virtuosys was created with the purpose of doing right by the customer, rather than focusing on increasing company profits. The name Virtuosys is a combination of the words “Virtuous” and “Systems” which is at the core of our company values, our goal is to provide a fun, personlised and responsive service for all our clients.
Sure we are a competitive bunch, but we realise that there are a number of great local IT providers around Perth. Which is the reason why we stand by our company name and do not speak ill of our competitors, we wholeheartedly believe that “competition breeds innovation” in the IT industry. We resonate with the common saying that “If it ain’t broke, don’t fix it” methodology, and feel that this approach should be applied to both goods and services; therefore if you are happy with your current IT support services provider you should continue to use their services.
We’re committed to working with various organisations to recycle and refurbish computers, servers and other hardware in order to help people within our community. We are firm believers in education and frequently donate books and other resources to bookshops and libraries to help those interested in beginning a career in the exciting field of IT services management.
We strive to provide a variety of work experience placements for both high school students and university graduates. It is a pleasure for Virtuosys to host people that will one day surpass us, just being able to take in the creative ideas from these up-and-coming minds is invaluable. The team are always available beyond their term, encouraging them to continue with their personal development even during the tough times when they may want to quit. If you’re interested in how Virtuosys IT can help your not-for-profit or would like to be part of our work experience program, please click the contact link above.